Reflection paper (delays on the tarmac) ethical theory and management

Reflection Paper : Delays on the Tarmac 

After reviewing ethical systems (principles and problems), reflect on how some of these principles can be applied to this case?  Consider the following:

• 1. How long can an airlines hold passengers on board while they investigate issues such as those associated to Continental Flight 2816 in Houston Texas?
• 2. Does the pilot have an obligation to facilitate the process? reflect
• 3. Reflect on a personal experience when you flew to some destination, and briefly identify your best and worse experience; what changes to government regulations could be made to increase favorable experiences and minimize bad experiences?

Length of assignment:  3 to 5 pages; double-spaced, APA (intext and references) bibliography and title page are separate.